Privacy policy

Last updated 2 November 2026

Who is responsible

This website is run by Bit & Pixels:

Matthias Wolkowicz, Bit & Pixels
Suite 100, 4950 Ch. Queen Mary, Montreal, QC, H3W 1X3, Canada
Email: matthias.wolkowicz@bitnpixels.com

Matthias Wolkowicz is the person in charge of the protection of personal information. For any question about your information, or to exercise your rights, write to the email address above.

In short

This website uses no tracking, no analytics, no advertising and no social media plugins, and no technology that identifies, locates or profiles you. Fonts and all other files are served from our own server; loading the page makes no connection to third parties. We only collect personal information where it is needed to run the website and to answer your enquiry.

Hosting and error log

The website and our email are hosted by:

IONOS Internet Inc.
Two Logan Square, 100 N 18th St, Ste 400
Philadelphia, PA 19103, USA

The server keeps no record of visits. Only when an error occurs does it log the IP address, time and request concerned, so that we can fix the error and protect the website. This error log is cleared every 7 days.

Cookie and local storage

We set a single, strictly necessary cookie (PHPSESSID). It protects the contact form against abuse: it holds a security token against forged requests and limits the number of submissions. The cookie is deleted when you close your browser.

When you choose a language, that choice is kept in your browser's local storage (bp-lang) so the site opens in your language next time. This value never leaves your device.

Contact form and email

When you write to us via the contact form or by email, we collect your first and last name, your email address and your message, solely to answer your enquiry. The message reaches us as an email through our email provider (see above). To prevent abuse, the server counts submissions per IP address within your session (at most five per hour). We delete your information once the enquiry is settled, unless we must keep it longer by law, for example for tax purposes.

Where your information is processed

We work from Quebec, Canada. Our host and email provider is a US company, so your information is also processed outside Quebec, in the United States, under a written agreement with that provider. We do not sell or share your information with anyone else.

Links to other websites

Our clients' logos link to their websites. Information is only sent to those operators once you click such a link; their own privacy policy then applies.

Security

The connection to this website is encrypted with TLS, so information you send through the contact form cannot be read by third parties in transit.

Your rights

Under Quebec's Act respecting the protection of personal information in the private sector and Canada's PIPEDA, you may ask to access your personal information, have it corrected, withdraw your consent, have it deleted, or receive it in a structured, commonly used technological format. We answer within 30 days.

If you are not satisfied with our answer, you may file a complaint with the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada.

Visitors from the European Union

If you are in the EU, the General Data Protection Regulation (GDPR) also applies. We process the error log and the session cookie on the basis of our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR), and enquiries to take steps toward a contract (Art. 6(1)(b)) or, otherwise, on our legitimate interest in answering them (Art. 6(1)(f)). Canada is recognised by the European Commission as providing adequate protection; for processing by our US provider, we rely on the safeguards in our agreement with that provider (Art. 44 et seq. GDPR).

You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR), and the right to lodge a complaint with a data protection supervisory authority in your country.